A resort concourse at dusk, with a row of arcade cabinets and a crane machine lit in cool blue along a glass wall that looks out to palm trees and the sea.
Who we work with

Hotels

Guests arrive late, wait for rooms, travel with children and look for something to do without leaving the building. A well-placed game room turns that dead time into a line on your P&L.

The opportunity

Dead time is the asset

Every hotel has hours it cannot sell. Early arrivals waiting on a room. Families back from the park at four in the afternoon. A wet Tuesday when nobody wants to drive anywhere. Guests are on the property with time to fill and money to spend, and most hotels give them a vending machine and a corridor.

A game room changes that. It holds guests on site, it gives parents twenty minutes, and it earns while it does it — on floor space that was producing nothing.

  • No capital outlay. We buy, deliver and install.
  • No staff involvement. Collections, service and cash handling are ours.
  • A published revenue share rather than a number invented for your property.
  • Equipment refreshed on a schedule, so repeat guests don't see the same four cabinets for six years.
A boutique hotel game room seen through an open doorway off the lobby, with a pool table and two arcade cabinets and the reception desk softly lit beyond.
Placing yourself

What hotel properties earn, and why they differ

Three broad tiers. Find the one that sounds like your property — the reasoning matters more than the range, because the reasoning is what you can act on.

  1. Small roadside or business hotel

    A few hundred dollars a month.

    Guests arrive late, sleep, and leave early. Stays are short, children are rare, and there is little reason to linger in a public space. A compact, well-chosen placement earns steadily and costs the property nothing, but it is a supplementary line, not a material one.

  2. Tourist-market hotel with visible placement

    Can clear six figures annually.

    Families, longer stays, and weather that regularly pushes everyone indoors. The step change here is usually placement rather than equipment: a room guests walk past on the way to the lifts performs on a completely different scale from the same machines behind a door off a back corridor.

  3. Destination resort

    Properties of this type generate well in excess of seven figures annually.

    All-inclusive resorts, and properties where guests stay on site for the whole trip — large-scale resorts with extensive on-property entertainment and food. Spend concentrates inside the gates because there is nowhere else for it to go, and the amusement offer is a staffed attraction rather than a machine bank.

    To be precise about this figure: that is the scale at which properties of this type operate as an industry. It is not a claim about what General Vending has delivered at a specific property. If you want to know what we have actually achieved on a comparable site, ask us and we will talk about it directly.

    More on destination resorts →

Beyond the game room

The rest of the property

ATMs

Front-desk cash requests stop being your problem. We place, load, monitor and service the machine at no cost, and the property earns on transaction volume.

Free ATM placement →

Guest laundry

Card and app payment instead of a quarter machine that jams. Extended-stay and resort properties usually see revenue rise on the same equipment simply because the payment friction is gone.

Laundry systems →

Lobby and bar audio

Digital jukebox and zoned audio for hotel bars and lounges, so the terrace isn't silent while the bar carries the room.

Jukebox & audio →
From experience

Twenty years at one Orlando convention hotel

We have operated the amusement offer at a large Orlando convention hotel for more than two decades. The relationship has outlasted several changes of management on the property's side.

One detail says more about why than any revenue figure: the property uses game-room comp cards as a service recovery tool. When a guest has had a bad experience — a room not ready, a booking error — the front desk hands them credit for the game room. Our equipment became part of how the hotel fixes its own guest problems, which is not something you get to by being the cheapest quote.

Property name omitted as a matter of standing policy.

What drives your revenue

The variables that actually move the number

We don't publish a calculator, because a number produced by five dropdowns would be a guess dressed up as a forecast. These are the factors that genuinely decide what a hotels placement earns.

  • Room count The single strongest predictor. More keys means more guests passing the same floor space every day.
  • Tourist market vs roadside A family on day four of a holiday behaves very differently from a contractor stopping overnight. Tourist-market properties carry longer dwell times and more children.
  • Weather sensitivity Properties with pools and outdoor amenities see amusement revenue climb sharply on wet days. In Florida that is a meaningful share of the year.
  • Placement visibility A game room guests walk past on the way to the lifts earns multiples of the same equipment tucked behind a corridor door.
  • Competing amenities What else is on the property, and what sits within walking distance, sets the ceiling.

Give us a conversation and we'll model it properly

Tell us your traffic, your layout and your hours, and we'll build a realistic projection against comparable placements — not a slider. If the numbers don't work for your property, we'll tell you that too.

The promise

Reliability is the product

Equipment earns nothing while it is out of service. Everything else — the split, the titles, the payment technology — only matters if the machines are working when your guests walk past them.

  • Service requests are received 24/7. A QR code on every machine opens a form that takes about two taps.
  • Response is prioritized by urgency. A jukebox down in a full bar on a Friday night gets someone moving within minutes. A jammed bill acceptor at 4am gets logged and handled first thing — we don't pretend otherwise.
  • Your problem is logged the moment it happens and triaged the moment it matters. That is a more honest promise than "next business day", and in practice a faster one.
  • Remote monitoring on supported equipment means we often know before you do.
A service technician kneeling at an arcade cabinet with its service panel open, a flashlight lighting the electronics inside, an open toolkit on the floor.

Partner, not vendor

Tell us about your location. If we can make it work we'll show you the numbers, and if we can't we'll say so. Either way you get a straight answer.