Report a fault
Two taps and it is logged. We save your location on this device, so next time it is one tap and send.
Connected
Request sent
What happens next
Requests are received 24 hours a day, seven days a week. Whenever you send this, it is logged the moment it arrives — there is no window during which your fault sits unrecorded.
Response is prioritized by urgency. A jukebox down in a busy bar at eleven on a Friday night gets someone moving within minutes. A jammed bill acceptor at four in the morning does not put a technician in a car — it is handled first thing, because that is when fixing it actually helps you.
We would rather tell you that plainly than promise blanket 24/7 response and miss it. Your problem is logged the moment it happens and triaged the moment it matters, which in practice is faster than the next-business-day promise you will get elsewhere.
Urgent and trading right now? Call (954) 583-8000.
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